Privacy Policy

Olyndo Ltd built the HairKit app as a Freemium app with optional premium features. This SERVICE is provided by Olyndo Ltd at no cost for basic functionality and is intended for use as is.

This page informs visitors regarding our policies with the collection, use, and disclosure of Personal Information when using our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain information. The information that we request will be retained on your device and our secure servers only as necessary for app functionality.

Scalp Images: When you use our scalp analysis feature, photos you capture are uploaded to our secure servers for processing. These images are analyzed to generate your scalp health report. Images are stored securely and are accessible only to you.

Profile Information: During onboarding, you may provide optional information such as your name, age, and gender to personalize your experience.

Lifestyle Context (Optional): Before each scan, you may optionally answer questions about your sleep, stress level, and diet. This data is used to provide more personalized analysis insights. You can skip these questions at any time.

The app uses third-party services that may collect information used to identify you.

AI Analysis and Data Processing

HairKit uses artificial intelligence to analyze scalp images and generate health reports. When you use this feature:

• Scalp images are captured through the in-app guided capture flow
• Images are uploaded to our secure servers for AI processing
• AI generates a health report with analysis results
• Your analysis history is stored securely and accessible only to you
• You can request deletion of your data at any time by contacting us

Log Data

Whenever you use our Service, in the case of an error we may collect data and information on your device called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Subscription Information

HairKit offers both free and premium subscription tiers ("HairKit Pro"). We may store information about your subscription status and feature access to provide the appropriate level of service. Payment information is processed securely through Apple's systems and is not directly accessible to us.

Cookies

This Service does not use "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies. If you choose to refuse cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information in order to perform tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2025-04-12

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@hairkit.app.